January 2023-2024: 98.89%
For the last 12 months over 98% of the fish we've sent have arrived alive and thrived for our customers. This is based on customer feedback and refund requests.
Though not perfect, we're making great progress and constantly working to help our customers reach their goals.
All Ratings: 4.96/5.0
"Like my first order, everything was in order. Water temp was 77°, no leaks, great use of box space, and even made late additions to my order without ..."
At Dan's Fish, we're so confident our fish will arrive alive and healthy that we'll refund the cost of any lost fish and the applicable portion of the order shipping cost. If there's a problem, just follow the instructions for activating our guarantee.Get the details
We are actively working to create a more humane experience for our fish. We do this by shortening transport times, making sure fish are not overcrowded, working with a Certified Aquatic Veterinarian to make sure our fish are thriving before they are sold, and by individually bagging fish when we send them to our customers. The result is healthy fish that thrive long-term in our customers' aquariums.How do we do it? Read More!
Purchase & Manage Cards
If you have a gift card from our old system email us and we'll add it for you.