We appreciate everyone who has taken their time to give us feedback. We don't edit or remove reviews, but buyers can make edits up to 60 days after placing their order.
Reviews are displayed by rating date, most recent at the top.
Comment: My delivery was scheduled to arrive by 12:00 pm and to my pleasant surprise it arrived at 10:15 am . The box was thoroughly secure and insolated and each fish was in an individualized well oxygenated bag. Each specimen was perfect in size, youthful, vibrant and healthy. And each member rapidly acclimated to my tank .
Rating Date: 04/04/2026
Order Date: 03/20/2026
Buyer: law1977
Rating: 2 / 5
Comment: Sorry guys. This time the process, packaging and shipping were your usual top notch but the fish (although technically alive) are not.
I was excitedto keep the Tanganyikan Kilifish again and I know they do not handle shipping well as they can be sensitive so I ordered a few extra but half of theses guys arrived looking like little heads on a spine without any weight on them.
I have been nursing them through in quarantine for the past week and a half but the littlest ones have been dying off so that I now have five of the eight left and two of those still look rough and have been very hit or miss with their eating whether it's live, dry or powdered foods. I would expect to lose them over the week.
It was an expensive swing and a miss for me.
Rating Date: 04/04/2026
Order Date: 03/13/2026
Buyer: Tbaquatics
Rating: 5 / 5
Comment: Spectacular snails. Large, healthy, and strong. Very entertaining.
This is the only company to buy fish at. Great customer service. It really shows how well they care for their fish. Package arrived in great shape with heat packs still working.
Rating Date: 04/04/2026
Order Date: 03/25/2026
Buyer: nancylotti1
Rating: 5 / 5
Comment: So very pleased with my order. Well packaged and Apisto Blue Flame in great shape. I also ordered 3 purple mystery snails that are huge and spectacular. This is a very good company to deal with. All questions answered promptly. I feel confident in the great health these fish are kept at.
Rating Date: 04/04/2026
Order Date: 03/30/2026
Buyer: nancylotti1
Rating: 5 / 5
Comment: All 19 tankmates arrived healthy and mostly happy despite landing on my porch amidst a snowstorm. Each fish was securely placed in its own bag, and the lager box contained a couple heat packs to ensure the proper temperature during shipping.
Rating Date: 04/04/2026
Order Date: 03/27/2026
Buyer: richwall
Rating: 5 / 5
Comment: Re-entering the hobby, I haven't purchased fish in over 25 years. I used to ship fish in back then, but this was an entirely new experience. I am so impressed with Dan's Fish. The packaging is incredible, and I really appreciate how much care went into just this shipment. It is obvious that the welfare and wellbeing of the fish is paramount. Every single fish arrived in great shape, active, and healthy. They arrived at 8PM after riding around in a UPS truck all day for 11 hours, but they looked good on arrival. After a night in the dark to recover from their journey, they are very active and eating well today. I couldn't be happier. Will definitely be ordering more fish soon. Thank you!
Rating Date: 04/04/2026
Order Date: 03/28/2026
Buyer: cmstaveley
Rating: 5 / 5
Comment: All are healthy and they are so beautiful!